Organized Food Fight
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Home Page

Landing page after logging-in
Customizable dashboards to reflect real-time status as is.
Drill-down to specific interest
Appropriate role based Dashboards-according to role
Managerial
Supervisors
Adjusters
Admin Assistants

  • Home Page

    Home Page

    Landing page after logging-in
    Customizable dashboards to reflect real-time status as is.
    Drill-down to specific interest
    Appropriate role based Dashboards-according to role
    Managerial
    Supervisors
    Adjusters
    Admin Assistants

  • Case Screen

    Case Screen

    Open cases
    Closed Cases
    Open Tickets
    Closed Tickets
    Add/Edit/View cases
    Case assignment/re-routing

  • Subordinate Task

    Subordinate Task

    Look at a snapshot of all cases handled by Subordinates
    Color coded for Cases to reflect various statuses
    Enable Managers to monitor and manage cases

  • Case History

    Case History

    Look at a timeline of history of the case
    Enable managers and staffs with appropriate access to review real time case status - eg, response to Phone Enquiry from Principal

  • Contact Info and Profiling

    Contact Info and Profiling

    Manage all contacts from one solution
    Capture customer profile information
    Repository of all communication can be viewed at contact screen

  • Dashboards

    Dashboards

    Generic dashboards and custom-built dashboarding
    Dashboards can also be incorporated in Mobile version and also into Customer Portal

  • Reports

    Reports

    Generic reports
    Customizable reports
    Ability to export the reports to PDF, Excel,CSV for further usage or integration with other systems

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